(4.5 / 5)6+ Ratings

Bing Lee Reviews

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Overall Rating

4.5
6 Reviews
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About Bing Lee

Bing Lee is an Australian retailer that offers a wide range of electronics and appliances. The website provides a comprehensive selection of products, from TVs and home entertainment systems to kitchen appliances and gadgets.

In addition to a wide range of products, Bing Lee also offers a variety of services such as Afterpay and ZipPay, allowing customers to buy now and pay later.

The website is divided into different categories, including TVs & Technology and Kitchen Appliances. The TVs & Technology section includes a variety of products such as TVs, laptops, tablets, sound bars, and smart home devices. The Kitchen Appliances section offers a range of home appliances and kitchen appliances, including cooking appliances, fridges, dishwashers, vacuum cleaners, and washers & dryers.

Please note that it's always a good idea to check the website for the most up-to-date information.

Bing Lee Pros & Cons

Pros:

  • Wide Availability: Bing Lee has numerous locations, making it easily accessible.
  • Variety of Products: They offer a wide range of household goods and appliances.
  • Efficient Delivery: Some customers have reported prompt and efficient delivery services.
  • Good Sales Experience: Some customers have had positive experiences with sales staff, noting their helpfulness and politeness.

Cons:

  • Poor Customer Service: Many customers have reported terrible customer service, including unhelpful and rude staff.
  • Quality Issues: There have been complaints about poor quality products, including faulty items.
  • After-Sales Issues: After-sales service has been consistently criticized as being inefficient and unresponsive.
  • High Price Level: Consumers have noted that the price level of Bing Lee is high compared to other retailers.

Overall, while Bing Lee offers convenience and a wide selection of products, its customer service and product quality have been major concerns for many customers.

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Bing Lee Customer Reviews (6)

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Musa In 'T Veld
Musa In 'T Veld
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Jul 10, 2024
Aaron Zamora
Aaron Zamora
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Jul 10, 2024
Bod Kollár
Bod Kollár
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Jul 9, 2024
Stephanie Lytle
Stephanie Lytle
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Jul 9, 2024
Carol Martinez
Carol Martinez
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Jul 7, 2024
Lucia Parker
Lucia Parker
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Jul 6, 2024

Bing Lee Customer’s Q&A

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Bing Lee Features and Benefits

Bing Lee is an Australian retailer that offers a wide range of electronics and appliances. Here are some key features and benefits of shopping on binglee.com.au:

  • Wide Range of Products: From TVs and home entertainment systems to kitchen appliances and gadgets, Bing Lee offers a comprehensive range of products.

  • Leading Brands: Bing Lee is home to many leading brands, providing customers with a variety of quality products to choose from.

  • Price Match Policy: Bing Lee offers a Price Match Policy. If a customer finds a competitor's lower price on the same in-stock item at the time of purchase, Bing Lee will match it.

  • Smart Home Devices: Bing Lee offers a range of smart home devices with advanced features like motion detection, facial recognition, and night vision. These devices can enhance home security and provide peace of mind.

  • Afterpay & ZipPay: Bing Lee offers Afterpay & ZipPay, allowing customers to buy now and pay later.

  • Great Value: Bing Lee is committed to providing great value every day, with competitive pricing, quality products, and exceptional service.

Remember, it's always a good idea to check the website for the most up-to-date information.

Bing Lee Pricing

Bing Lee is an Australian retailer that offers a wide range of electronics and appliances. The pricing varies depending on the product. For instance, a Kelvinator 211L Top Mount Fridge is priced at $399, a Bissell SpotClean Portable and Upholstery Carpet Washer at $199, and a Samsung 65" The Frame QLED 4K Smart TV (2024) at $2,195.

In addition, Bing Lee offers a Price Match Policy. If a customer finds a competitor's lower price (including GST and delivery charges) on the same in-stock item at the time of purchase, Bing Lee will match it. This policy excludes trade quotes, stock liquidations, commercial quantities, pricing errors, auction sites, group buying sites, clearance sites, and daily deals sites.

Delivery charges are based on the delivery location and weight of the items, and are calculated once the delivery suburb has been provided.

Please note that prices may vary and it's always a good idea to check the website for the most up-to-date pricing information.

Bing Lee FAQs

FAQ

Bing Lee Alternatives

Top 10 binglee.com.au Alternatives:

  1. Big W - Known for its wide range of products including electronics, home appliances, and baby items.
  2. Retravision - Specializes in electrical goods with a 60-day price promise and lowest price guarantee.
  3. Kogan - Offers amazing deals on TVs, tech, homewares, fitness, fashion, tools, and outdoor products.
  4. Myer - Australia's largest department store offering fashion, beauty, homewares, toys, and more.
  5. Appliances Online - Focuses on a wide range of home appliances and electronics.
  6. The Good Guys - Competes in the Building Material & Home Improvement industry with a strong presence in Australia.
  7. Bega Betta Electrical - A top competitor in the Household Products Manufacturing industry.
  8. Harvey Norman - Known for its extensive range of home appliances and electronics.
  9. JB Hi-Fi - A leading retailer of consumer electronics and home appliances.
  10. Temple & Webster - Specializes in home improvement and furniture.

These alternatives offer a variety of products and services that cater to different consumer needs, making them viable options for those looking for alternatives to binglee.com.au.

FAQ

Bing Lee Return Policy?

The return policy of binglee.com.au is as follows:

Goods are accepted for return if they fail to meet the consumer guarantee under the Australian Consumer Law (ACL) or are subject to any express warranty given by Bing Lee or the manufacturer. Customers are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. Customers are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

For a change of mind on a purchase, a 14 day change of mind period is offered, but the goods must be unopened, unused and still in a new saleable condition. If this is the case, the Customer Care team will provide a return label (for online purchases) for customers to post the Goods back, or customers can visit one of the stores. If the product was purchased online, the postage fee will be deducted from any refunds. Please note this excludes special order items. Change of mind returns may also be subject to a 20% restocking fee if the product has been opened.

To claim a return in-store, Bing Lee will need to check if the product is eligible for return (including the condition and age of the products). The goods will need to be unmarked and complete with instruction books and accessories such as remotes, controllers, power cords, batteries, battery chargers, connectivity cables and any other out of box accessories supplied as part of the purchase; and accompanied with proof of purchase from Bing Lee, either by providing a receipt or other proof of transaction.

If entitled to a refund, Bing Lee will refund customers the same way they made their original payment, including via PayPal, credit card, cheque or EFT. Please note that it may be necessary for the manufacturer to inspect the product in order to assess its eligibility for return. While Goods are being assessed, this does not confirm that the Goods have been accepted for return.

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